Experis Ciudad de México
Experis IT is an information technology company that effectively links the most competitive talent with large companies in Mexico, North America and Europe. Experis IT is part of Manpower Group company no. 1 in attracting talent worldwide.
In Experis IT we are looking for: IT Support Operations
Job Responsibilities:
Documenting incidents, problems and requests in the company ticketing system (ServiceNow) and file system (Box)
Support the maintenance of the core-services infrastructure hardware assisting and escalating to our remote network engineers
Identifying problems in the environment and driving them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate product owner
Provide remote access/troubleshooting and connectivity support to users connected from home or hotel when traveling.
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Experis IT is an information technology company that effectively links the most competitive talent with large companies in Mexico, North America and Europe. Experis IT is part of Manpower Group company no. 1 in attracting talent worldwide.
In Experis IT we are looking for: IT Support Operations
Job Responsibilities:
Documenting incidents, problems and requests in the company ticketing system (ServiceNow) and file system (Box)
Support the maintenance of the core-services infrastructure hardware assisting and escalating to our remote network engineers
Identifying problems in the environment and driving them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate product owner
Provide remote access/troubleshooting and connectivity support to users connected from home or hotel when traveling..