Account Manager (Full Remote - Mexico) - Alibaba.com

Are you passionate about helping businesses grow internationally? Do you thrive in a results-oriented environment and enjoy building strong relationships? If so, then Alibaba.com wants you!

We are seeking a driven and motivated Account Manager to join our remote team in Mexico. In this exciting role, you will play a critical role in supporting Small and Medium Enterprises (SMEs) as they embark on their global exporting journey.

What You'll Do:

• Cultivate and maintain strong, trusting relationships with assigned SME clients in Mexico.
• Utilize your expertise in international trade and Alibaba.com solutions to help clients understand the platform's value proposition and achieve their export goals.
• Actively reach out to potential clients through cold calling, online meetings, and on-site visits (when feasible).
• Deliver exceptional customer service, ensuring a positive and successful Alibaba.com experience for your clients.
• Analyze client performance and needs, recommending and implementing strategies to improve online performance and drive renewals.
• Lead the development and execution of integrated online and offline webinars, campaigns, and training programs to empower sellers and enhance their online proficiency.
• Collaborate effectively with the sales team, assisting clients throughout their Alibaba.com journey, from onboarding to exceeding expectations.

What We're Looking For:

• Top Priorities:
  • Proven track record of success in a results-oriented environment.
  • Fluency in both English and Spanish.
• Preferred Qualifications:
  • Experience in customer service or training.
  • Ability to learn quickly and adapt to new information and technologies.
  • Strong self-motivation and proactive approach to work.
  • Excellent communication, coordination, and interpersonal skills.
  • Smart, positive, and responsible attitude.

If you are a results-oriented individual with a passion for helping businesses grow internationally, we encourage you to apply!

• Horario de trabajo 08:00:00 a 17:00:00
• Oferta económica $40,000.00 a $40,000.00 MX
• Prestaciones Superiores a la ley
• Ubicación Ciudad de México, Distrito Federal

• Escolaridad Licenciatura Titulado
• Idioma Inglés (Avanzado)
• Presentación N/A
• Disponibilidad para viajar No Necesaria
• Se requiere cambiar de residencia No

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Account Manager (Full Remote - Mexico) - Alibaba.com

Are you passionate about helping businesses grow internationally? Do you thrive in a results-oriented environment and enjoy building strong relationships? If so, then Alibaba.com wants you!

We are seeking a driven and motivated Account Manager to join our remote team in Mexico. In this exciting role, you will play a critical role in supporting Small and Medium Enterprises (SMEs) as they embark on their global exporting journey.

What You'll Do:

• Cultivate and maintain strong, trusting relationships with assigned SME clients in Mexico.
• Utilize your expertise in international trade and Alibaba.com solutions to help clients understand the platform's value proposition and achieve their export goals.
• Actively reach out to potential clients through cold calling, online meetings, and on-site visits (when feasible).
• Deliver exceptional customer service, ensuring a positive and successful Alibaba.com experience for your clients.
• Analyze client performance and needs, recommending and implementing strategies to improve online performance and drive renewals.
• Lead the development and execution of integrated online and offline webinars, campaigns, and training programs to empower sellers and enhance their online proficiency.
• Collaborate effectively with the sales team, assisting clients throughout their Alibaba.com journey, from onboarding to exceeding expectations.

What We're Looking For:

• Top Priorities:
  • Proven track record of success in a results-oriented environment.
  • Fluency in both English and Spanish.
• Preferred Qualifications:
  • Experience in customer service or training.
  • Ability to learn quickly and adapt to new information and technologies.
  • Strong self-motivation and proactive approach to work.
  • Excellent communication, coordination, and interpersonal skills.
  • Smart, positive, and responsible attitude.

If you are a results-oriented individual with a passion for helping businesses grow internationally, we encourage you to apply!